[docent_users] Re: Docent, cookies and CA SiteMinder

The company I work for has been using SiteMinder and Docent 6.5 in a
production environment since September 2004 and I have not
experienced the issue you are reporting.

You might have a conflict if the SiteMinder agent and the Docent site
are using the same browser domain.

You should check to see what domain the SiteMinder cookie is set to
use.

if the LMS web site URL is www.ABC.com and the SiteMinder cookie
domain was ABC.com there should be no conflict as long as the docent
site did not try to elevate its domain above the web site.

--- In docent_users@yahoogroups.com, "Robert Taylor" <robertt@...>
wrote:
>
> Is anyone using CA's SiteMinder along with Docent for an integrated
login?
>
> We recently have had a problem where a cusutomer is being prompted
multiple
> times (once per menu item) by SiteMinder because the cookie tag that
> SiteMinder writes, appears to be being removed by Docent 6.5. I
know that
> there have been issues in the past with cookies overlapping between
Docent
> and some content providers, but this looks like something new. Has
anyone
> had problems with cookies being modified by Docent?
>
> The only change code wise has been the replacement of the menu
links with
> graphics from the ${assets} folder. I don't think it is related to
this,
> but on the Docent side, that's the only change we've made.
>
> Thanks,
>
> Robert
>